Frequently Asked Questions

Jewelry & Product Questions

What materials are used in your jewelry?

Material and finish details are listed on each product page when available. Our catalog may include sterling silver, stainless steel, gold-tone or silver-tone finishes, plated finishes, crystals, cubic zirconia, leather, and other jewelry materials.

How do I choose the right ring size?

Please select the ring size shown in the product options before checkout. If you are between sizes, compare the listed size with a ring you already own or contact us before ordering.

Will plated jewelry tarnish?

Plated and fashion jewelry can change color over time if exposed to water, perfume, lotions, sweat, or household chemicals. Store each piece in a dry pouch or jewelry box when not in use.

Are earrings hypoallergenic?

Sensitivity varies by customer and material. Please check the product page for material details. If you have sensitive ears or metal allergies, contact us before purchasing.

How should I care for my jewelry?

Avoid water, perfume, lotions, chlorine, and harsh cleaners. Wipe gently with a soft dry cloth and store separately to reduce scratches.

Orders, Shipping & Returns

Where do you ship?

We currently ship to addresses in the United States.

How long does shipping take?

Orders usually need 1-3 business days for processing. Standard delivery usually takes 5-10 business days after shipment. Tracking is emailed when available.

What payment methods do you accept?

Available payment methods are shown at checkout and may include major credit and debit cards supported by Shopify Payments.

Can I return an item?

Unused items may be eligible for return within 30 days of delivery. Earrings, customized items, worn items, and damaged items caused by misuse may not be eligible unless defective or incorrect. Please review our Refund Policy before ordering.